Reviews

updated at 03:30pm on 03/04/2019

★★★★★ by Anonymous, gave Len Valley Practice a rating of 5 stars

 

Great Practice
Hi. Had covid/flu jab last Saturday 15th. Want to say "well done" to everybody - a little bit of chaos not of your making but queue moved extremely quickly - absolutely nothing to moan about and desperately sorry to learn there was abuse which is as you say totally unacceptable.
 
Visited October 2022
 

★★★★★ by Anonymous, gave Len Valley Practice a rating of 5 stars

 

Amazing Service 
So today I went for my smear, as all women know its not the most pleasant of experiences, but needed. On speaking to the nurse I said I had a coil that needs removing at some stage as now on HRT, she said that's fine I will do that now as well. Also I do your flu jab, saves you coming back. In and out in 15 minutes with all 3 done. Now that is great service, without much discomfort. So thank you amazing services as always. 
 
Visited in October 2021
 

★★★★★ by Liz, gave Len Valley Practice a rating of 5 stars

 

Wonderful Practice
We have lived in the area for 4 years and have been meaning to write a review for a while. 
Both the medical and admin teams have been consistently wonderful, especially when concerning my two daughters. On more than one occasion I have phoned, a clinician has called me back and we have been seen within a few hours as was needed. They will go out of the way to be helpful and are all so polite!
 
Visited August 2021
 

★★★★★ by Anonymous, gave Len Valley Practice a rating of 5 stars

 

Thank You
I came for my covid vaccine 20th February '21' I have to say the volunteers from Len Valley FC were absolutely brilliant, they were well organised and looked after everyone in a caring manner. One of the guys saw I have difficulty getting out of my car so organised so I could get my jab in my car. This I found to be very helpful & I really appreciated it, he also told me when I come back in May for my second one the process will be the same. So thank you so much LVFC. Also thank you to all DR's & staff at LenValley surgery for the care you have given me in the 25 years that I've been a patient of yours for 25 years. 
 
Visited February 2021
 

★★★★★ by Chris Wheal and Joan Marriott, gave Len Valley Practice a rating of 5 stars

 

Coronavirus Vaccination 
Thank you sincerely for the first class service and organisation today for our CV19 jabs. Excellent - we are so lucky to have such a dedicated and hard-working Practice. 
 
Visited January 2021
 

Online Review from 'KLS - Keeping Lenham Safe' Facebook Group

KLS - Keeping Lenham Safe
Wanted to share a positive experience at Len Valley Practice. Phoned for an appointment, waited about a minute, spoke to a lovely helpful receptionist who booked me in. The wonderful nurse I saw; Gemma couldn't have been more friendly, professional and helpful. I have said before I feel very lucky we have such a great practice and the staff have been hugely under pressure, so thank you all at Len Valley practice.
 
by Ken Hallam gave Len Valley Practice a rating of 5 stars

Well done len valley

Very impressed with the entire practice. Doctors, nurses receptionists and pharmacy do their utmost to give great support and my wife and I have said many times that we have never been so well cared for in our lives. Thank you most sincerely.

Visited in March 2019, Posted on 22 April 2019

by Anonymous gave Len Valley Practice a rating of 5 stars

Help is there when you need it ...

I had gastric band surgery in a private hospital few years ago ( not very cheap one). After 4 years my band gradually came out of my stomach due to a bad surgery. At that time I was travelling to New Zealand and Australia for one month. All through my holiday I could see a whole was appearing on top of my stomach and eventually I could see the band! It was horrible. The only thing I could do, was to keep it clean. By the time I came back to England I rushed to the surgery and the Dr. sent me to hospital to removed entire band. The process took one month until the band completely removed!
Although the whole process was very frustrating, but with help and support I received, it made easier for me. Thank you so much.

Visited in September 2016, Posted on 24 August 2018

by Helen Davies gave Len Valley Practice a rating of 5 stars

My opinion

As a whole the surgery is fantastic, the only problem is getting through in the morning to get an appointment.
Some receptionist not always as polite as others.

One particular doctor is the best doctor as always supportive, caring treats me with dignity and respect and involves me when ever needed. if asked to score out of a percentage I would give 100% I'm not saying the others aren't great but this doctor is the main one I like to see.

Dispensary always very helpful and nurses and HCAs also the same. And treat you with dignity and resoect

Visited in June 2018, Posted on 09 June 2018

by Anonymous gave Len Valley Practice a rating of 5 stars

Brilliant Practice with committed GPs.

Having been a patient for 25 years and having multiple health issues over the years I can absolutely vouch that I have been given excellent treatment each time. All the staff do their upmost to keep a well oiled machine running to give the best service. Granted the phone system is frustrating and time consuming but once through the receptionists will listen to what you need and help in any way. The GPs have a plethora of specialisms and happy for the patient to see the one with experience and special interest in that given area. The GP has to have a special mention as over the 25years I think I have grown with him and the practice. I once had an issue with the pharmacy assistant and having spoke to the practice manager it was dealt with quickly and professionally.

Visited in September 2017, Posted on 13 April 2018

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