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Patient Satisfaction Questionnaire Your feedback will remain anonymous and is important us as it will enable continued improvement of the care that we deliver to our patients. Please Rate the clinician on... (Please circle the most appropriate rating)
1: Making you feel at ease… (Being friendly and warm towards you, treating you with respect; not cold or abrupt)
2: Letting you tell your story… (Giving you time to fully describe your illness in your own words; not interrupting or diverting you)
3: Really listening… (Paying close attention to what you were saying; not looking at the notes or computer as you were talking)
4: Fully understanding your concerns… (Communicating that he/she had accurately understood your concerns; not overlooking or dismissing anything)
5: Showing care and compassion… (Seeming genuinely concerned, connecting with you on a human level; not being indifferent or "detached")
6: Being positive… (Having a positive approach and a positive attitude; being honest but not negative about your problems)
7: Explaining things clearly… (Fully answering your questions, explaining clearly, giving you adequate information; not being vague)
8: Helping you to take control… (Exploring with you what you can do to improve your health yourself; encouraging rather than "lecturing" you)
9: Making a plan of action with you… (Discussing the options, involving you in decisions as much as you want to be involved; not ignoring your views)
10: Overall, how would you rate your consultation with this Paramedic today?
Thank you for your cooperation with completing this Patient Satisfaction Questionnaire. Please write any further comments you may have below:

Privacy Consent

This form collects personal and medical information about you. We use this information to allow the practice team to contact you. Please read our Privacy Policy to discover how we protect and manage your submitted data.

 
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