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If there are no appointments left on
the day and you need to see/speak to
a doctor on that day as a matter of
urgency, we do have a ‘duty doctor’
who can offer telephone advice and
thereafter arrange for you to be
seen if deemed necessary that day.
If
you need to contact the surgery when
it is closed between 1-2 pm, then
please still ring the surgery number
(01622 858341) and you will hear a
recorded message with another
telephone number to ring to speak to
the duty doctor.
When the surgery is closed between
6.30pm and 8.30am we use the Out of
Hours Emergency Service called On
Call Care (formerly known as Maiddoc).
On
Call Care is an association
employing many of the local GPs; so
rather than being on call
consistently for each Practice it
allows a smaller number of doctors
to be on call for the whole of the
area. They are based at
Maidstone Hospital for telephone
advice and ‘base visits’ when asked
to attend by the doctor, but in
certain circumstances they can
arrange home visits.
Please remember that this system is
for emergency use only and should
not be used for problems that can
wait for normal surgery hours. On
Call Care can be reached via
our usual practice number 01622
858341 which will connect you
automatically.
All calls are recorded for legal
reasons.
Telephone advice can also be sought
from NHS Direct who are open 24
hours a day, 7 days a week.
The Telephone number is 0845 4647.
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