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| Practice Manager |
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Mrs Diane Anderson
Diane is responsible for the day to day running of the practice and, in liaison with the Partners, deals with finance, HR, premises, health and safety, policies and procedures and patient services administration.
Diane can be contacted by ringing the surgery on (01622) 858341.
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Dispensary Manager
Sandra Paterson
Sandra is responsible for the running of the dispensary and oversees all prescription queries and orders.
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To order a repeat prescription online click here |
Practice co-ordinator
- Amanda
Amanda's coordinating role allows the practise to run smoothly whilst the Practice Manager is away. She has increased her time in the surgery and assists with the day to day running of all aspects of the surgery as well as working on developments from the new contract with the Practice
Manager.
Practice administrator
- Margaret
Margaret has worked at Len Valley for many years and she has a wealth of experience across all areas. She helps with the smooth running of the surgery during other staff's leave as well as other administrative duties.
Secretaries
- Sonya
- Chris
You can contact the secretaries either by ringing the surgery on 01622 858341 and asking for them, or for general enquiries you may fax them on 01622 859659.
DispenserS
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The dispensers work mainly in dispensary however you may see some of them behind reception as well. They are responsible for administrating repeat prescriptions and dispensing for our patients. They also arrange the drugs for the NOMADS scheme, which allows us to dispense for the local care homes. |
Receptionists
- Linda (Lead Receptionist)
- Angela
- Chris
- Emma
- Lindsey
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- Jane
- Kathryn
- Rachel
- Lizzie
- Lorraine
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The receptionists are the ladies that you speak to if you wish to book an appointments over the phone or come into the surgery, or if you have any general enquiry. The receptionists endeavour to do their best for you and at times will be dealing with numerous tasks at the same time. They do various other duties from liaising with doctors, (well, chasing really!) booking house calls, giving out results, as well as sending various letters to patients with regard to results. Linda is our lead receptionist and as well as overseeing the reception department, she also deals with all aspects of medical and insurance reports. Lindsey's other role is coordinating the staff rota on a monthly basis. |
IT Administrator
- Claire
Claire is responsible for data entry and general administration of the computer system.
Administration and new patient responsibility
- Sue
Sue is responsible for sorting out the new patient notes that come into the surgery and general administration.
Financial Assistant
- Alison
Alison assists the Practice Manager in maintaining the surgery accounts.
 
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