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?Choose
and
Book?
at
Len
Valley
Practice
Choose
and
Book
is
a
new
service
that
allows
you
to
choose
your
hospital
and
book
an
appointment
with
a
specialist.
It
was
first
introduced
in
Summer
2004
and
has
slowly
been
spreading
across
England,
reaching
Len
Valley
Practice
late
last
year.
Some
patients
have
already
been
using
this
service.
NHS
research
has
shown
that
patients
wanted
to
be
more
involved
in
making
decisions
and
choosing
their
health
care.
Most
patients
who
were
offered
a
choice
of
hospital
viewed
the
experience
as
positive
and
valuable.
Some
of
the
benefits
include
the
ability
to
choose
the
date
and
time
of
your
appointment
as
well
as
choosing
your
hospital.
There
is
less
chance
that
information
will
get
?lost
in
the
hospital
system?
as
most
of
the
correspondence
takes
place
through
computers.
How
does
it
work?
When
you
have
agreed
to
see
a
specialist
for
the
first
time,
your
doctor
uses
a
secure
website
to
enter
your
details,
which
then
shows
which
hospitals
are
available.
You
can
discuss
with
your
GP
the
appropriate
options
which
are
available.
In
some
cases
the
doctor
can
book
the
appointment
date
and
time
for
you,
and
you
will
be
given
confirmation
of
the
place,
date
and
time
of
your
appointment.
As
you
could
appreciate,
this
does
take
some
time
and
could
lead
to
delays
with
the
surgery
appointments,
so
in
the
majority
of
cases,
your
doctor
will
generate
an
appointment
request
letter
for
you
to
take
away
with
you
and
book
an
appointment
at
a
later
date.
How
to
book
an
appointment
There
are
different
ways
to
do
this,
you
can:
-
Call
the
Choose
and
Book
appointments
line
on
0845
60
88888
-
Use
the
internet
and
go
to
page
www.nhs.uk/healthspace
-
Call
the
hospital
booking
staff
at
the
hospital
you
want
to
use
Your
request
letter
will
have
your
appointment
request
number
and
password
on
which
will
help
staff
find
your
details
more
quickly.
Helping
make
the
Choice
The
NHS
provides
information
on
each
of
the
hospitals
on
your
list
so
that
you
can
decide
which
one
you
would
like
to
use.
This
information
includes
local
transport
details
and
whether
or
not
the
hospital
provides
services
such
as
car
parking,
disabled
access,
a
visitor
canteen
and
shops.
There
are
also
star
ratings
or
performance
standards,
which
are
based
on
information
collected
to
show
how
the
health
services
are
doing
in
relation
to
targets
set
by
the
Government.
They
also
include
surveys
from
patients
and
staff.
The
above
contact
details
for
booking
your
appointment
can
also
give
you
this
information..
Security
of
information
The
Choose
and
book
system
has
strict
security
measures
in
place
to
make
sure
your
personal
information
is
held
and
transferred
to
other
people
securely.
Be
assured
that
clinical
information
about
you
is
only
passed
to
other
people
involved
in
your
care.
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